Shipment Policy for Pinktopix
Effective Date: January 2, 2025
Welcome to Pinktopix, where your satisfaction is our top priority. This Shipment Policy outlines the terms and conditions of shipping for all purchases made through our website, pinktopix.com.
Shipping Locations
We are pleased to offer domestic and international shipping to ensure you can enjoy Pinktopix products no matter where you are.
Shipping Methods and Delivery Times
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Standard Shipping:
- Estimated delivery: 5–7 business days (domestic), 10–15 business days (international).
- Affordable and reliable service for everyday needs.
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Expedited Shipping:
- Estimated delivery: 2–3 business days (domestic), 5–7 business days (international).
- Perfect for urgent orders.
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Next-Day Shipping:
- Available for select locations within the United States.
- Orders must be placed before 12 PM EST for next-day delivery.
Note: Delivery times may vary due to unforeseen circumstances such as weather conditions, customs clearance, or carrier delays.
Order Processing
- Orders are processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
- You will receive a confirmation email with tracking information once your order is shipped.
Shipping Fees
Shipping fees are calculated based on the weight, dimensions, and destination of your order. The exact cost will be displayed during checkout.
- Free Shipping: Available for domestic orders over $75.
- Taxes and customs duties may apply for international shipments and are the responsibility of the customer.
Tracking Your Order
Once your order is shipped, you will receive a tracking number via email. You can monitor the status of your shipment directly through the carrier’s website or by visiting the Order Tracking page on our website.
Undeliverable Packages
If a package is deemed undeliverable due to incorrect address information or failed delivery attempts, it will be returned to us. Customers are responsible for any reshipment fees incurred.
Lost or Damaged Packages
While we take every precaution to ensure your package arrives safely, Pinktopix is not liable for lost or damaged packages during transit. We recommend purchasing additional shipping insurance for valuable items.
Contact Us
For any shipping-related inquiries, please contact our customer support team:
- Address: 1928 Brown Avenue, Greenville, South Carolina, United States
- Phone: 864-524-2652
- Email: info@pinktopix.com
At Pinktopix, we strive to provide seamless and efficient shipping services to ensure your experience with us is exceptional. Thank you for choosing us!