Sales Policy for PinkTopix
Effective Date: 17/07/2025
Website: https://pinktopix.com
Address: 85 Helland Bridge, Upper Chute, United Kingdom
Phone: 078 1309 8729
Email: contact@pinktopix.com

At PinkTopix, we are dedicated to providing the finest in men’s fashion, offering premium, stylish, and high-quality clothing to elevate your wardrobe. This Sales Policy outlines our approach to sales, returns, exchanges, and payment methods. By purchasing from PinkTopix, you agree to the terms outlined below.

1. Order Processing

Once your order is placed on our website, it will be processed within 1–2 business days. All items are subject to availability. In the event that an item is out of stock, we will notify you promptly and offer alternatives or a full refund.

2. Payment Methods

We accept a variety of payment methods to make your shopping experience as convenient as possible:

  • Credit/Debit Cards (Visa, MasterCard, American Express)

  • PayPal

  • Bank Transfers

All payments are processed securely through trusted payment gateways to protect your financial information.

3. Pricing and Taxes

Prices are listed in GBP (£) and are inclusive of VAT (Value Added Tax). Delivery charges are not included in the listed price and will be added during checkout. The final total, including delivery and applicable taxes, will be provided before you complete your purchase.

4. Shipping and Delivery

We offer domestic and international shipping. Delivery times vary based on your location, with domestic orders typically arriving within 5–7 business days and international orders taking between 7–15 business days.

Shipping fees will be calculated at checkout based on the size and weight of the order, as well as your location.

For more information, please refer to our Shipping Policy.

5. Returns and Exchanges

We want you to be fully satisfied with your purchase. If you are not satisfied with your order, you may return or exchange items under the following conditions:

  • Returns must be made within 30 days of receiving your order.

  • Items must be in their original, unused condition, with tags attached.

  • Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

To initiate a return or exchange, please contact us at contact@pinktopix.com with your order number and details of the item(s) you wish to return or exchange.

For more details, see our Returns and Exchanges Policy.

6. Defective or Damaged Items

If you receive a defective or damaged item, please contact us within 7 days of receiving your order. We will assist you with returning the item for a refund or exchange, and we will cover the return shipping costs for damaged goods.

7. Promotions and Discounts

From time to time, PinkTopix may offer promotions or discounts. These offers will be clearly stated on our website, and any terms and conditions associated with the offer will be outlined. Please note that discounts or promotions cannot be combined unless specifically stated.

8. Customer Service

We value your satisfaction and are committed to providing excellent customer service. If you have any questions or concerns regarding your purchase, our products, or our policies, please do not hesitate to reach out to us:

9. Changes to the Sales Policy

We may update this Sales Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the updated effective date. We encourage you to review this policy periodically.