Sales Policy

Effective Date: January 2, 2025

Thank you for choosing PinkTopix for your shopping needs. By making a purchase through our website https://pinktopix.com, you agree to be bound by the terms outlined in this Sales Policy. Please take a moment to review our policy before completing your purchase.

1. General Sales Terms

  • Order Acceptance: Orders placed through our website are subject to acceptance and availability. We reserve the right to reject or cancel any order for reasons such as product availability, pricing errors, or suspected fraud.
  • Price Changes: All prices displayed on our website are in U.S. dollars and are subject to change without prior notice. We strive to keep prices accurate, but in the event of a pricing error, we will notify you and give you the option to accept the corrected price or cancel your order.
  • Promotions and Discounts: Discounts and promotions are subject to specific terms and conditions, including valid dates, product eligibility, and any exclusions. Promotions cannot be combined with other offers unless stated otherwise.

2. Payment Information

  • Accepted Payment Methods: We accept major credit and debit cards (Visa, MasterCard, American Express, Discover), as well as secure payment options like PayPal. Payment must be made in full at the time of purchase.
  • Payment Authorization: All payments are processed securely. Your payment information is encrypted to ensure privacy and safety. Orders will be processed once payment is authorized and confirmed.

3. Order Processing and Shipping

  • Order Confirmation: Upon placing an order, you will receive an order confirmation email. This email acknowledges that we have received your order, but it does not guarantee acceptance of the order.
  • Shipping and Handling: Shipping charges are calculated at checkout based on the delivery address. Delivery times may vary depending on your location and the shipping method selected. Shipping and handling charges are non-refundable.
  • International Shipping: We do offer international shipping. International customers are responsible for paying any customs duties, taxes, and other fees that may apply upon arrival.

4. Returns and Exchanges

  • Eligibility: Our Return and Refund Policy applies to all sales. If you are not satisfied with your purchase, you may return it within the specified return window for a refund or exchange, subject to certain conditions.
  • Return Process: To initiate a return, please contact our customer support team for instructions. Products must be returned in their original condition, unused, and with all original packaging.
  • Refunds: Once your return is processed, refunds will be issued to the original payment method. Please allow up to 10 business days for refunds to be credited.

5. Product Availability

  • Stock and Availability: All products listed on our website are subject to availability. In the event that an item is out of stock or unavailable, we will notify you as soon as possible. If we cannot fulfill your order, we will cancel it and issue a full refund.
  • Backorders: We may offer products on backorder, with an estimated shipping date. You will be notified of any backorder status and can choose to wait or cancel the order.

6. Customer Support

  • Customer Service: Our dedicated customer support team is available to assist you with any inquiries regarding your order, our products, or our sales policy. You can reach us by phone, email, or through our website’s contact form.
  • Contact Information:

7. Limitation of Liability

To the fullest extent permitted by law, PinkTopix will not be held liable for any direct, indirect, incidental, consequential, or punitive damages arising from your purchase or use of our products or services. Our total liability shall not exceed the amount paid for the product or service in question.

8. Modifications to This Policy

We reserve the right to update or modify this Sales Policy at any time. Any changes will be posted on this page with the updated effective date. Please review this policy periodically to stay informed of any modifications.